TruCrafters

Contact TruCrafters Concierge Support

Contact TruCrafters Concierge Support

Reach the TruCrafters support team, white-glove freight coordination, or artisan onboarding specialists.

Help Center & Support Knowledge Base

Need assistance with an existing order, shipping inquiry, or quality audit report? Our dedicated support team is here to assist. Contact us directly at support@trucrafters.com.

Buyer Protection Learn about our 48-hour inspection guarantee and full return policies.
Freight & Delivery Tracking timelines, white-glove room placement, and curbside guidance.
Merchant Onboarding Application criteria, workshop verification, and Shopify sync.